I was in Half-Price Books the other day (which, by the way, is a wonderful store and if you live near one, you should visit it at your nearest opportunity) and while I was browsing $1 CDs, a middle-aged couple walked in. They were looking for an audiobook; I know this because the husband asked the sales clerk (loudly) where the audiobooks were kept.
After being directed to the section, clearly labeled “Audiobooks” near the front of the store, the couple begins to discuss that the book they’re looking for is “that Harry Potter book, by J. K. Rowling”.
“Now would that be under ‘Harry’, ‘J’ or ‘Rowling’?” asked the wife, clearly unable to modulate her voice for indoor speaking.
“I just don’t know,” said the husband, equally unable to speak quietly, and went over to ask the clerk again, who explained that audiobooks were sorted alphabetically by author, and then had to further explain that the book in question would be under “Rowling”.
Returning to his wife, the man passed on the information, which I suppose had been heard by every person in the store SAVE his wife, and then then proceeded to search for the audiobook. After 5 minutes or so, having not found it, they begin to discuss if such an audiobook would even exist. “Maybe they never made one,” ventured the husband, and went to ask this also of the clerk.
I lost track of the couple after this point, but as I was leaving the store (with about $80 worth of books, CDs and DVDs (a light day)), the wife was having an animated discussion with the clerk, trying to figure out if they possibly had a secondary cache of audiobooks elsewhere in the store where this elusive “Harry Potter” might be found.
I don’t understand why people can’t speak indoors in a reasonable tone of voice. Nor do I understand why people can’t understand that a used book store does not always have every product in the world available. But what I REALLY don’t understand is how two people can make it into their 50s without understanding how media products are arranged on shelves.
What also upsets me is that these people are allowed to drive and also to vote.